Privacy Policy

The short version

TrueBite is built to know as little about you as possible. Your food photos are never saved — they're read once to estimate calories, then gone. You can use the app without an account, and your personal body details stay on your phone unless you choose to save them.

Who is responsible for your data

TrueBite is a NextWave Ops product. NextWave Ops is responsible for your personal data (the "data controller") and decides how it is used, as described on this page. Contact: support@nextwave-ops.com.

What we collect, and why

Only what the app needs to do its job:

• Your food photo — sent once to our AI to estimate the dish, calories, and macros. It is not stored anywhere after that (see below).
• Your scan results — the dish name, calories, and macros (text only, no image) are saved to your account so you get your history and trends.
• Your daily goal — the calorie and macro targets are saved so they follow you across devices.
• Your phone number — only if you choose to enter it, so we can support your calorie tracking and reach you about your results. It is never shared with anyone else.
• If you sign in — a Google account or an email address, used only to sign you in and to reply if you contact us.
• If you contact support — your message and email, so we can reply.

We never store your food photos

This is the important one. When you scan a meal, the photo is sent to our AI provider to read it, and the result comes back as text. The photo itself is not saved on our servers, not attached to your history, and not used to train anything. It only ever lives on your own phone.

Your body details stay on your phone by default

The smart-goal quiz (sex, age, height, weight, activity, goal, and whether you have diabetes) is worked out right on your phone to calculate your target. The raw details are not sent to us — only the final calorie and macro numbers are saved.

There is a checkbox in the quiz: "Save my details to your health record." It is off by default. If you leave it off, your body details never leave your phone. If you turn it on, they're saved to your account so the quiz can follow you to a new device. You can leave it off and the app works exactly the same.

Improving accuracy ("Fix it")

If you correct a scan with "Fix it", the dish name and your corrected numbers may be recorded so we can make estimates better over time. This is about the food, not about you — it isn't tied to your identity.

What we don't do

To be clear:

• We don't sell your data.
• We don't show ads or share your data with advertisers.
• We don't store your food photos.
• We don't ask for anything we don't need.

The services we use

TrueBite runs on a few trusted providers who process data only to make the app work: Supabase (accounts and your scan history), Anthropic (the AI that reads your photo), Resend (sends your support email to us), Vercel (hosting), Twilio (sends your sign-in codes by text message), Lemon Squeezy (handles card payments — we never see your card number), and Google (only if you choose Google sign-in). Some of these store data on servers outside India, including the United States.

Where your data is stored

Your account, scan results and goal are stored with Supabase on servers in Mumbai, India. When you scan a meal, the photo is sent to Anthropic's AI in the United States to be read, then discarded. It is never saved. So if you use TrueBite from outside India, your data is stored outside your country.

If you live in Saudi Arabia

Your diabetes answer never leaves your phone. It is not saved to your account, even if you tick the box to save your details.

Your other details are handled as described above and stored outside Saudi Arabia (in India). We send them there only to run the app for you, with your consent, and they are encrypted in transit and in storage.

We treat you as living in Saudi Arabia if your phone number starts with +966, your phone is set to Saudi time, or you open the app from Saudi Arabia.

Under Saudi Arabia's Personal Data Protection Law you can ask to see, correct or delete your data, and withdraw your consent at any time. Email support@nextwave-ops.com.

If you live in the United States

Your account and scan history are stored with Supabase in India, and your photos are read by Anthropic's AI in the United States and then discarded, as described above.

TrueBite is not a doctor's office, hospital or health insurer, so the US health-privacy law HIPAA does not apply to it. The Federal Trade Commission's Health Breach Notification Rule does. If a security breach ever exposes your health information — your meals, your goal, or, if you chose to save it, whether you have diabetes — we will tell you and the FTC without unreasonable delay, and no later than 60 days after we find out. Where the rule requires it, we will also notify the media.

We don't sell your personal data, we don't use it for targeted advertising, and we don't share your health information with advertisers.

Card payments are handled by Lemon Squeezy, which acts as the seller and collects any sales tax. We never see your card number.

You can ask to see, correct or delete your data at any time. Email support@nextwave-ops.com.

State privacy rights: whichever US state you live in, you can ask what data we hold about you, get a copy of it, correct it, or have it deleted — from inside the app under "Your data", or by emailing support@nextwave-ops.com. We never sell or share your data for advertising, and we will not treat you differently for asking.

You can also clear your scan history at any time without deleting your account.

Your choices

You're in control:

• Use TrueBite anonymously — no name, no sign-up.
• Skip the goal quiz entirely, or leave the "save my details" box unticked.
• Ask us to delete your account and data any time — just contact us.

Children

TrueBite isn't meant for anyone under 18, and the goal quiz only accepts ages 18 and up. If you believe a child has used it, contact us and we'll remove the data.

A note on health

TrueBite is a calorie tracker and goal calculator, not medical advice. For anything specific to your health or a medical condition, please talk to your doctor.

Contact us

Questions about your privacy, or want your data deleted? Email support@nextwave-ops.com, or use the "Contact us" link at the bottom of the app.